Privacy Policy

Last Updated: October 2025

1. INTRODUCTION

finlytyx ("Company," "we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use the MCQ Solver mobile application ("App").

Please read this Privacy Policy carefully. By accessing or using MCQ Solver, you consent to the practices described herein. If you do not agree with our practices, please do not use the App.

Contact Information:

finlytyx

Email: appsupport@finlytyx.com

Address: 3rd floor, Room 308, Head-Q Office space, Hi-lite Platino, Road, off National Highway 66, Shankar Nagar, Kannadikkadu, Maradu, Kochi, Kerala 682304, India

2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

When you create an account or use MCQ Solver, we collect the following information:

  • Email Address: Used for account creation and communication
  • Full Name: Provided during registration for account identification
  • Password: Securely encrypted for authentication purposes
  • Age Verification: Confirmation that you meet minimum age requirements
  • Payment Information: When subscribing (processed securely by payment gateways; we do not store full credit card details)

2.2 Information Collected Automatically

During your use of MCQ Solver, we automatically collect:

Performance Data:

  • Quiz scores and results
  • Topics attempted
  • Time spent on questions
  • Progress tracking
  • Correct and incorrect answers
  • Your learning history

Account Activity Data:

  • Login timestamps
  • Features accessed
  • Subscription status
  • Purchase history

2.3 Information We Do NOT Collect

We explicitly do NOT collect:

  • Device information (device type, OS version, etc.)
  • Location data
  • Phone number (unless voluntarily provided)
  • Precise geolocation
  • Biometric information
  • Call or messaging data

3. HOW WE USE YOUR INFORMATION

We use collected information for the following purposes:

3.1 Service Provision

  • Creating and managing your account
  • Delivering quiz content and personalized learning experience
  • Processing subscriptions and payments
  • Providing customer support

3.2 Improvement & Analytics

  • Analyzing app usage patterns
  • Identifying popular topics and difficulty levels
  • Improving question quality and content accuracy
  • Enhancing user experience and app features
  • Troubleshooting technical issues

3.3 Communication

  • Sending account notifications (password resets, subscription reminders)
  • Notifying you of policy changes
  • Responding to your inquiries and support requests
  • Sending service-related announcements

3.4 Legal & Security

  • Ensuring compliance with Indian laws and regulations
  • Preventing fraud and unauthorized access
  • Protecting our intellectual property
  • Enforcing these Terms of Service

3.5 What We Do NOT Do

  • We do not sell your personal data to third parties
  • We do not use your data for marketing purposes without consent
  • We do not share your quiz scores with other users
  • We do not use your data for targeted advertising

4. DATA STORAGE & PROTECTION

4.1 Storage Location

Your personal information and performance data are stored on:

  • Firebase Firestore (Google Cloud infrastructure)
  • Cloud Storage Services associated with our backend

These services comply with international data security standards.

4.2 Security Measures

We implement the following security measures:

  • SSL/TLS encryption for data in transit
  • Password encryption using industry-standard algorithms
  • Secure authentication protocols via Firebase
  • Regular security audits and updates
  • Access control and authentication mechanisms

4.3 Limitation of Security

While we employ industry-standard security measures, no system is 100% secure. We cannot guarantee absolute security of your information. Transmission over the internet carries inherent risks.

4.4 Your Responsibility

You are responsible for:

  • Maintaining confidentiality of your login credentials
  • Logging out after each session
  • Not sharing account access with others

5. DATA RETENTION

5.1 Retention Period

We retain your personal information and performance data for as long as:

  • Your account is active
  • Required by law or for legitimate business purposes
  • Necessary to provide services

5.2 Account Deletion

Upon your request:

  • Your account will be immediately deactivated
  • All personal data (email, name, age verification) will be permanently deleted
  • All performance data (quiz scores, progress, learning history) will be permanently deleted
  • This deletion is irreversible and cannot be undone

5.3 Residual Data

In rare cases, residual copies may exist in backup systems for 30-90 days before permanent removal.

6. THIRD-PARTY SERVICES & DATA SHARING

6.1 Firebase Services

MCQ Solver uses Google Firebase for:

  • User authentication
  • Real-time database (Firestore)
  • Cloud storage
  • Analytics

By using MCQ Solver, you consent to Firebase processing your data according to their terms.

6.2 Payment Processing

Payment information is processed by authorized payment gateways (UPI, Credit/Debit cards). We do not store complete payment card information. Payment processors are PCI DSS compliant.

6.3 No Third-Party Sharing

We do NOT share your personal information with:

  • Marketing agencies
  • Advertisers
  • Social media platforms
  • Other apps or services
  • Third-party analytics providers

Exception: Data may be disclosed if required by law, court order, or legal process.

6.4 Business Transfers

If finlytyx is acquired, merged, or dissolved, your information may be transferred as part of that transaction. We will notify you of any such change.

7. YOUR DATA RIGHTS

  • 7.1 Access: You can access your personal information through your account settings at any time.
  • 7.2 Correction: You can update or correct your personal information (name, email) through account settings.
  • 7.3 Data Deletion: You can request complete deletion of your account and all associated data through the App settings.
  • 7.4 Limitation: Due to our no-refund policy, deletion of your account does not entitle you to any refund for remaining subscription period.

8. CHILDREN & MINORS

  • 8.1 Age Verification: MCQ Solver requires users to be at least 13 years old. Users under 18 must verify their age through the age verification checkbox.
  • 8.2 Parental Consent: Users below 18 acknowledge using the App of their own accord. Parents/guardians are encouraged to monitor their children's use of the App.
  • 8.3 No Parental Controls: MCQ Solver does not currently offer parental dashboard or monitoring features.

9. CONTACT US & DATA REQUESTS

For any questions, concerns, or requests regarding your personal data, please contact:

finlytyx

Email: appsupport@finlytyx.com

Address: 3rd floor, Room 308, Head-Q Office space, Hi-lite Platino, Road, off National Highway 66, Shankar Nagar, Kannadikkadu, Maradu, Kochi, Kerala 682304, India

Response Time: We will respond to all inquiries within 7-10 business days.

By using MCQ Solver, you acknowledge that you have read and understood this Privacy Policy.